Privacy Policy of Guangzhou aVoice Electronic Technology Co., Ltd.

At Guangzhou aVoice Electronic Technology Co., Ltd. (hereinafter referred to as “aVoice”, “we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, retention, and protection of personal information that we collect from you when you use our products, services, or interact with us through our website (the “Site”), social media platforms, or other channels.

1. Collection of Personal Information

We may collect personal information from you when you:

1）Purchase our products or services.

2）Register for an account on our Site.

3）Participate in surveys, promotions, or contests.

4）Contact us for customer support or inquiries.

5）Provide us with feedback or suggestions.

The personal information we collect may include, but is not limited to, your name, email address, phone number, shipping address, payment information (such as credit card numbers, which are processed securely by third-party payment processors and not stored by us), and any other information you voluntarily provide to us.

2. Use of Personal Information

We use your personal information for the following purposes:

1）To fulfill your orders and provide you with our products and services.

2）To communicate with you regarding your orders, account, and other customer service matters.

3）To personalize your experience on our Site and tailor our offerings to your preferences.

4）To improve our products, services, and Site based on your feedback and usage patterns.

5）To send you promotional materials, updates, and other marketing communications (if you have opted to receive them).

6）To comply with legal obligations and protect our rights and interests.

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

1）To our affiliates, service providers, and business partners who assist us in operating our business, fulfilling your orders, or providing you with our products and services.

2）To comply with applicable laws, regulations, court orders, or government requests.

3）To protect our rights, property, or safety, or that of our customers or others.

4）In connection with a merger, acquisition, or sale of all or a portion of our business.

4. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

1）Access, update, or correct your personal information.

2）Opt out of receiving promotional materials and other marketing communications from us.

3）Request that we delete your personal information, subject to certain exceptions.

To exercise these rights or if you have any questions about our Privacy Policy, please contact us at cindy.chen@avoicemic.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our Site or by other means as required by law. Please review this Privacy Policy periodically for any updates.

By using our products, services, or accessing our Site, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms. If you do not agree with this Privacy Policy, please do not use our products, services, or access our Site.

7. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at cindy.chen@avoicemic.com. We will make every effort to respond to your inquiry promptly.